A warm and friendly welcome to South Ocean Properties.
We are committed to provide you with the best professional service experience whether you are buying or selling property through us.
We specialise in residential property, vacant land, Agricultural property as well as new developments in the area between Dana Bay and Glentana in the picturastic Garden Route of the Western Cape.
Our business is to get property buyers and sellers together to provide them with their property solutions and to assist them in making well informed decisions regarding one of the most important decisions a client has to make namely, the buying of property.
We assist our clients to realise their dreams and to exceeds their service expectations in dealing with us.
We have identified the need of many people to own Coastal Property in or around the Garden Route. Our area is a very popular place to live after retirement as excellent health care facilities are just a stone throw away and due to the tranquillity, our area has to offer. Hartenbos and the Hartenbos ATKV Resort is a well-known and very popular holiday destination for many. To have one’s own holiday house or apartment is the dream of many, and we want to make that dreams come true.
Quite a number of local residents in our area rent housing and that makes for another niche to our business.
Our marketing aim is to attract more clients from the inland to invest in property in our area and / or to relocate to our beautiful part of the Garden Route.
COMPANY GOALS AND OBJECTIVESS
Our goal is to be a leader in the local real estate market by exceeding customer expectations and continuing to build lifetime relationships with our customers and community in which we operate.
We continue to use technology and recognize the importance of the online market and will pursue business through innovation to provide exceptional customer service and are committed to proactively combine all our efforts with the single objective and this is to bring seller and buyer together and to create successful sales.
OUR VISION AND MISSION STATEMENTS
To be the leading and the most successful Real Estate Agency in our area of our operation.
Our business is to successfully create and facilitate property transactions, whether it is when property
change hands between seller and buyer or when we rent property for long term or holidays purposes
through service excellence.
Professionalism and Brand
We build sustainable and healthy relations by :
• Clear, open and honest communication and good etiquettes
• Treat customer information with the greatest of confidentiality
• Always portrait a good and positive attitude to work
• Deliver excellent quality of work
• Having high personal standards, dedication and commitment
• Portrait the knowledge and understanding of our business and the role we play
• Being innovative in finding solutions for our clients
We strive continually for Service Excellence:
• Dealing with you with the greatest Competence
• Having a sense of urgency in all our dealings
• Being punctual
• Providing you with regular feedback
• Going the Extra Mile to find suitable solutions
• Adding value to your needs
• Striving to exceed Customer expectations
• Continuously enhancing our capabilities, skills and knowledge through training and development
Respect and Integrity
We will :
• Treat you with utmost trust
• Be honest to you
• Be transparent in our dealings with you
• Having the greatest understanding for your needs
• Serve you with passion
As a responsible role player in business and in our community where we do business, we fully support our local businesses in our day to day transactions.
We also pledge our involvement and support to the community projects and events which took place in our community.
Over the years we were able to create solid relationships with both buyers as well as sellers of real estate which resulted in successful sale transactions mainly in residential properties. This important relationships resulted in on-going referrals by our Customers which give us a competitive advantage. Through our dealings with various stakeholders in the in industry we have met with various Developers and Building Contractors and identified a list of preferred Developers and Contractors whom share with us our passion of delivering excellent workmanship to our customers in a safe environment where both Developer and Buyer’s interests are protected. We have been able to set up, manage and successfully sold numerous Plot-and-plan offerings to date and our highly satisfied Buyers could speak for this.